General terms and conditions and customer information

I. General Terms and Conditions

§ 1 Basic provisions

The following terms and conditions apply to all contracts that you conclude with us as a provider ((1)) via the website www.roboter-deals.de. Unless otherwise agreed with Robot-Deals Markus Pietrus, the inclusion of your own terms and conditions, if any, is contradicted. A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for (2) purposes that cannot predominantly be attributed to either their commercial or their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

 

§ 2 Conclusion of the contract

§ 2.1 The product representations in the online shop serve to submit a purchase offer. By clicking the jOrder now for a fee button, you are making a binding purchase offer.

§ 2.2 We can accept your order by sending a separate order confirmation by email or by delivering the goods within two days. Confirmation of receipt of the order takes place via automated email immediately after sending the order and does not constitute acceptance of the contract.

 

§ 3 Right of retention

Retention of title You can only exercise a right of retention if it concerns claims from the same (1) contractual relationship. The goods remain our property until the purchase price has been paid in full. (2) If you are an entrepreneur, the following also applies: (3) a) We reserve ownership of the goods until all claims from the ongoing business relationship have been settled in full. Pledging or transfer of security is not permitted before ownership of the reserved goods is transferred. b) You can resell the goods in the ordinary course of business. In this case, you assign to us all claims in the amount of the invoice amount that arise from the resale and we accept the assignment. You are still authorized to collect the claim. However, if you do not properly meet your payment obligations, we reserve the right to collect the claim ourselves. c) If the reserved goods are combined or mixed, we acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing. d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the claim to be secured by more than 10%. We are responsible for selecting the securities to be released.

 

§ 4 Warranty

The statutory liability rights for defects apply. (1) (2) For used items, the warranty period, contrary to the legal regulations, is one year from delivery of the item. The shortened deadline does not apply: - to culpably caused damages attributable to us resulting from injury to life, body or health and to other damages caused intentionally or through gross negligence; - if we have fraudulently concealed the defect or have given a guarantee for the quality of the item. (3) As a consumer, you are asked to check the item immediately upon delivery for completeness, obvious defects and transport damage and to report any complaints to us and the freight forwarder as quickly as possible. If you do not comply with this, this will have no effect on your statutory warranty claims. If you are an entrepreneur, the following warranty regulations apply in deviation from the above warranty regulations: (4) Only our own information and the product description of the a) manufacturer are deemed to be agreed as the condition of the item, but not other advertising, public praise and statements made by the manufacturer. In the event of defects, we will, at our discretion, provide warranty through repair or subsequent delivery. If the b) remedy of the defect fails, you can, at your discretion, request a reduction in price or withdraw from the contract. The elimination of defects is deemed to have failed after an unsuccessful second attempt, unless the nature of the item or the defect or other circumstances indicate otherwise. In the event of repair, we do not have to bear the increased costs that arise from moving the goods to a location other than the place of performance if the delivery does not correspond to the intended use of the goods. The warranty period is one year from date of delivery. The shortening of the deadline does not apply: c) - for culpably caused damages attributable to us resulting from injury to life, body or health and for other damages caused intentionally or through gross negligence; - if we fraudulently concealed the defect or assumed a guarantee for the quality of the item; - for items that were used for a building in accordance with their normal use and caused its defects; - in the event of legal recourse claims that you have against us in connection with defect rights. § 5 Choice of law, place of performance, place of jurisdiction German law applies. For consumers, this choice of law only applies to the extent that the protection granted by mandatory (1) provisions of the law of the consumer's country of habitual residence is not withdrawn (principle of favourability). The place of performance for all services from the existing business relationships with us and the place of jurisdiction (2) is our registered office, provided you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or your place of residence or habitual residence is not known at the time the action is filed. The right to appeal to the court at another legal place of jurisdiction remains unaffected by this. The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply. (3) II. Customer information For some devices, the manufacturer of the device has also provided a voluntary manufacturer's guarantee. In this case, you can of course contact the manufacturer directly and send the device to them. However, we would like to point out that the manufacturer is fundamentally free to decide how to design the conditions of his manufacturer's warranty. It may therefore be the case, for example, that the manufacturer only covers the costs of returning the device to you, but you must bear the costs of sending it back. For more information, please refer to the manufacturer's warranty conditions, which may be included with the device or available on the manufacturer's website or through us. As a dealer, we have no influence on these guarantee conditions and cannot, for example, assume any costs that the manufacturer imposes on you as part of its voluntary guarantee.

 

§ 5 Information on battery disposal

In connection with the distribution of batteries or the delivery of devices containing batteries, we are obliged to inform you of the following: As an end user, you are legally obliged to return used batteries. You can return old batteries that we have or have had in our range as new batteries free of charge to our shipping warehouse (shipping address). The symbols shown on the batteries have the following meaning: The symbol of the crossed out garbage can means that the battery must not be disposed of with household waste. Pb = battery contains more than 0.004 percent lead by mass Cd = battery contains more than 0.002 percent cadmium by mass Hg = battery contains more than 0.0005 percent mercury by mass. Please note the above instructions."

 

1. Identity of the seller

Robot Deals Markus Pietrus, Schulze-Delitzsch-Str. 16 , 68542 Heddesheim Germany Email: info@roboter-deals.de Alternative dispute resolution: The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at . https://ec.europa.eu/odr

 

2. Information on the conclusion of the contract

The technical steps to conclude the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I.).

 

3. Contract language, contract text storage

3.1. The contract language is German. 3.2. We do not save the complete contract text. Before sending the order via the online shopping cart system, the contract data can be printed out or saved electronically using the browser's print function. After we receive the order, the order data, the legally required information for distance selling contracts and the general terms and conditions will be sent to you again by email. 3.3. If you request an offer outside of the online shopping cart system, you will receive all contract data as part of a binding offer in text form, for example by email, which you can print out or save electronically.

 

5. Essential characteristics of the goods or services

The essential characteristics of the goods and/or services can be found in the respective offer.

6. Prices and payment methods

6.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes. 6.2. The shipping costs are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process and are to be borne by you additionally, unless free shipping has been guaranteed. 6.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or exchange rate fees from credit institutions), which must be borne by you. You must also bear any costs incurred for the money transfer in cases where the delivery is made to an EU member state but the payment was made outside the European Union. 6.4. The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer. 6.5. Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.

 

7. Delivery conditions

7.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer. 7.2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the item sold during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or another person designated to carry out the shipment. If you are an entrepreneur, delivery and dispatch are at your risk.

 

8. Statutory liability law for defects

Liability for defects is based on the “Warranty” regulation in our General Terms and Conditions (Part I). These general terms and conditions and customer information were created by the dealer association's lawyers who specialize in IT law and are constantly checked for legal compliance. Merchant Association Management AG guarantees the legal security of the texts and is liable in the event of warnings. Further information can be found at: . https://www.haendlerbund.de/agb-service last updated: December 7th, 2017

 

Right of withdrawal

Consumers have a fourteen-day withdrawal.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must inform us (Roboter-Deals Markus Pietrus, Schulze-Delitzsch-Str. 16, 68542 Heddesheim, info@roboter-deals.de) by means of a clear statement (e.g. a letter sent by post, Fax or email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. We will credit the repayment to your customer account immediately after the check. In no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

– To Robot Deals Markus Pietrus, Schulze-Delitzsch-Str. 16, 68542 Heddesheim, info@roboter-deals.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for paper notification)

- Date

(*) Delete what is not applicable.

Notes on battery disposal
In connection with the distribution of batteries or with the supply of devices that use batteries
included, we are obliged to point out the following to you:
As an end user, you are legally obliged to return used batteries. You can use Altbat
Batteries that we have or have had in our range as new batteries are available to us free of charge.
return sand warehouse (shipping address). The symbols shown on the batteries have the following
Meaning:
The crossed-out wheelie bin symbol means that the battery should not be disposed of with household waste
may be.
Pb = Battery contains more than 0.004 percent lead by mass
Cd = battery contains more than 0.002 percent cadmium by mass
Hg = Battery contains more than 0.0005 percent mercury by mass.
Please note the instructions above.”Notes on battery disposal
In connection with the distribution of batteries or with the supply of devices that use batteries
included, we are obliged to point out the following to you:
As an end user, you are legally obliged to return used batteries. You can use Altbat
Batteries that we have or have had in our range as new batteries are available to us free of charge.
return sand warehouse (shipping address). The symbols shown on the batteries have the following
Meaning:
The crossed-out wheelie bin symbol means that the battery should not be disposed of with household waste
may be.
Pb = Battery contains more than 0.004 percent lead by mass
Cd = battery contains more than 0.002 percent cadmium by mass
Hg = Battery contains more than 0.0005 percent mercury by mass.
Please note the above instructions."