Data protection

Unless otherwise stated below, the provision of your personal data is neither required by law nor contractually, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided during subsequent processing operations.

“Personal data” means any information relating to an identified or identifiable natural person.

Server log files

You can visit our websites without providing any personal information. Every time you access our website, usage data is transmitted through your internet browser and stored in log data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the amount of data transferred and the requesting provider. This data is used exclusively to ensure trouble-free operation of our website and to improve our offering. It is not possible to assign this data to a specific person.

Collection and processing when using the contact form

When you use the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent.

You can revoke your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out based on your consent before its revocation. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.

Customer account

When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out based on your consent before its revocation. Your customer account will then be deleted.

Collection, processing and use of personal data when placing orders

When you place an order, we only collect and use your personal data to the extent that this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is carried out on the basis of Art. 6 (1) lit. b GDPR and is necessary for the fulfillment of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners that we need to process the contractual relationship or service providers that we use for order processing. In addition to the recipients named in the respective clauses of this data protection declaration, these include, for example, recipients from the following categories: shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers and dropshipping retailers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

Buyer Seal Rating System

On our website we use the buyer seal rating system from Gewerbebund Management AG (Torgauer Straße 233 B, 04347 Leipzig). After placing your order, we would like to ask you to rate and comment on your purchase from us. For this purpose, we will write to you as part of the contract processing, whereby we use the technical system of the provider of the buyer seal evaluation tool as part of order processing. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR out of the legitimate interest in truthful, verified evaluations of our services. For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) lit. f GDPR by notifying us. Your email address will only be used for this purpose and in particular not for further advertising and will not be passed on to other third parties. The personal data stored in this context in the technical system of the buyer seal evaluation tool will be deleted 3 months after the delivery of goods recorded for evaluation.

Use of the email address to send newsletters

Regardless of the contract processing, we use your email address exclusively for our own advertising purposes to send newsletters, provided you have expressly agreed to this. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Your data will be passed on to a service provider for email marketing as part of order processing. It will not be passed on to other third parties.

Your data will be transferred to a third country for which there is an adequacy decision from the European Commission.

Passing on the email address to shipping companies for information about shipping status

We pass on your email address to the transport company as part of the contract processing, provided you have expressly agreed to this in the ordering process. The purpose of the transfer is to inform you by email about the shipping status. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the lawfulness of the processing carried out based on your consent before its revocation.

Use of PayPal

All PayPal transactions are subject to the PayPal Privacy Policy. You can find these at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again. We use cookies for the purpose of making our offering more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.

We also use cookies on our website to enable us to analyze the surfing behavior of our website visitors.

We also use cookies for the purpose of subsequently targeting site visitors on other websites with targeted, interest-based advertising.

The processing is carried out on the basis of Section 15 (3) TMG and Art. 6 (1) lit. f GDPR for the legitimate interest in the purposes mentioned above.

The data collected from you in this way is pseudonymized using technical precautions. It is therefore no longer possible to assign the data to you personally. The data will not be stored together with your other personal data.

For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

You can find out how you can manage cookies in the most important browsers (including deactivating them) using the links below:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablassen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Use of Google Analytics

We use the web analysis service Google Analytics from Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”) on our website. The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

Google Analytics uses cookies that enable analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Your data may be transferred to the USA. There is an adequacy decision from the European Commission for data transfers to the USA. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR out of the legitimate interest in the needs-based and targeted design of the website. For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link. Download and install in [https://tools.google.com/dlpage/gaoptout?hl=de]. To prevent Google Analytics from collecting data across devices, you can set an opt-out cookie. Opt-out cookies prevent your data from being collected in the future when you visit this website. You must opt ​​out on all systems and devices you use for this to be effective. If you click here, the opt-out cookie will be set: Deactivate Google Analytics.

Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.

Use of the remarketing or “similar target groups” function of Google Inc.

We use the remarketing or “similar target groups” function of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”) on our website. This function serves the purpose of analyzing visitor behavior and visitor interests.

Google uses cookies to carry out the analysis of website usage, which forms the basis for creating interest-based advertisements. The cookies record visits to the website as well as anonymized data about the use of the website. There is no storage of personal data of visitors to the website. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that most likely take into account previously accessed product and information areas.

Your data may also be transmitted to the USA. There is an adequacy decision from the European Commission for data transfers to the USA.

The processing is carried out on the basis of Art. 6 (1) lit. f GDPR in the legitimate interest of targeting visitors to the website with advertising by displaying personalized, interest-based advertising for visitors to the provider's website when they visit other websites on the Google Display Network.

For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR.

You can permanently deactivate Google's use of cookies by following the following link and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de

Alternatively, you can deactivate the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and implementing the further opt-out information provided there.

Further information about Google Remarketing and the associated data protection declaration can be found at: https://www.google.com/privacy/ads/

Use of Google Adwords conversion tracking

We use the online advertising program “Google AdWords” on our website and, in this context, conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). If you click on an ad placed by Google, a cookie for conversion tracking will be stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google AdWords customer receives a different cookie. There is therefore no possibility that cookies can be tracked via the websites of AdWords customers.

The information collected using the conversion cookie is used to create conversion statistics. Here we find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR based on the legitimate interest in targeted advertising and the analysis of the effect and efficiency of this advertising.

For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR.

To do this, you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You will then not be included in the conversion tracking statistics.

You can also deactivate personalized advertising for you in the Google advertising settings. Instructions can be found at https://support.google.com/ads/answer/2662922?hl=de In addition, you can deactivate the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https Go to ://www.networkadvertising.org/choices/ and implement the further information about the opt-out mentioned there.

Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/

Use of Facebook Remarketing

We use the remarketing function “Custom Audiences” from Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; “Facebook”) on our website.

This function serves the purpose of targeting visitors to the website with interest-based advertising on the social network Facebook.

For this purpose, Facebook's remarketing tag was implemented on the website. This tag is used to establish a direct connection to the Facebook servers when you visit the website. This sends information to the Facebook server about which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will be shown personalized, interest-based Facebook ads. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR for the legitimate interest in the purpose mentioned above.

For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR.

To do this, you can deactivate the “Custom Audiences” remarketing function here.

Further information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy can be found in Facebook's data protection information at https://www.facebook.com/about/privacy/.

Use of Google AdSense

We use the AdSense function of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”) on our website.

This function serves the purpose of renting out advertising space on the website and targeting website visitors with interest-based advertising.

Using this function, visitors to the provider's website are shown personalized, interest-based advertising ads from the Google Display Network. Google uses cookies that enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google may transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data.

The processing is carried out on the basis of Art. 6 (1) lit. f GDPR for the legitimate interest in the above-mentioned purpose.

For reasons arising from your particular situation, you have the right to object at any time to this processing of your personal data based on Art. 6 (1) f GDPR.

You can permanently deactivate Google's use of cookies by following the following link and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de.

You can also deactivate the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and implementing the further opt-out information provided there.

You can also prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

Further information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/, https://www.google.de/policies/privacy/

Use of YouTube

We use the function for embedding YouTube videos from YouTube LLC on our website. (901 Cherry Ave., San Bruno, CA 94066, USA; “YouTube”).

YouTube is a company affiliated with Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”).

The function displays videos stored on YouTube in an iFrame on the website. The “Extended data protection mode” option is activated. This means that YouTube does not store any information about website visitors. Only when you watch a video is information about it transmitted to YouTube and stored there.

Further information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy can be found in YouTube's data protection information (https://www.youtube.com/t/privacy).

Duration of storage

After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law, and then deleted after the deadline has expired, unless you have agreed to further processing and use.

Rights of the data subject

If the legal requirements are met, you are entitled to the following rights in accordance with Articles 15 to 20 of the GDPR: right to information, to correction, to deletion, to restriction of processing, to data portability.

In addition, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for the purpose of direct advertising.

Contact us if you wish. The contact details can be found in our imprint.

Right to lodge a complaint with the supervisory authority

According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that your personal data is not being processed lawfully.

Data protection notice for Klarna

Klarna checks and evaluates your data and, if there is a legitimate interest and reason, exchanges data with other companies, credit reporting agencies and, if necessary, with the authorities. Your personal information will be processed in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations:

https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf

In collaboration with Klarna https://www.klarna.com/de we offer you purchase on account as a payment option. The payment deadline for Klarna invoices is 14 days from the invoice date. The invoice will be issued when the goods are dispatched and will be sent either by email or together with the goods. Payment is made to Klarna. Please note that Klarna invoice is only available for consumers. Further information and Klarna's complete terms and conditions for purchasing on account can be found here:

https://cdn.klarna.com/1.0/shared/content/legal/terms/

https://cdn.klarna.com/1.0/shared/content/legal/terms/132393/de_de/invoice?fee=0/de_at/invoice?fee=0

Klarna checks and evaluates your data and, if there is a legitimate interest and reason, exchanges data with other companies, credit reporting agencies and, if necessary, with the authorities. Your personal information will be used in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations

https://cdn.klarna.com/1.0/shared/content/policy/data/de_at/data_protection.pdf.

For more information about Klarna, visit www.klarna.com/at.

Klarna Bank AB (publ), company and corporate number: 556737-0431

last updated: September 3rd, 2020